![]() ![]() To download and install a new copy of the application, visit, click the Download RealPlayer for Free button, and follow the prompts to install the current version. ![]() NOTE: Deleting these folders will remove any playlists you've created the files will remain in your library but the playlists will need to be re-created. You can reinstall the current version (RealPlayer 18) by going to If the issue you're having continues to occur, we recommend doing a clean uninstall-in addition to following the uninstall instructions above, you should also delete the application folders. Then, follow the instructions above to uninstall. To over-install, go to and download and install the latest version. You will need to over-install and then uninstall. If you do not see RealTimes or RealPlayer in Control Panel > Programs and Features, it means that the application was not installed properly. The Uninstall dialog appears, showing check box choices of components that are available for uninstall. Select RealTimes, or RealPlayer and click the Change/Remove or Uninstall button.Ĥ. (In Windows 7, go to Start > Control Panel > Programs and Features ).ģ. Click the Windows Start button, point to Settings > Control Panel > Add or Remove Programs. The Uninstall dialog appears, showing checkbox choices of components that are available for uninstall.Ģ. ![]() Make sure the correct application is highlighted, then click Uninstall.ĥ. The Programs and Features window will open. Click Uninstall on the toolbar that appears at the bottom of the screen.Ĥ. A checkmark will appear in the right corner to indicate an application has been selected. Locate RealTimes or RealPlayer to uninstall and right-click on the icon. To begin, access the Start menu by pressing the Windows key or by hovering the cursor in the bottom left of the screen.ģ. The Uninstall dialog appears, showing checkbox choices of components that are available for uninstall.Ĭaution: Before you delete your Library, please be aware that deleting it will not delete your music files, but you will have to recreate all your playlists.Ģ. Locate and select RealTimes or RealPlayer to uninstall. To begin, type Control Panel in Search the web and Windows.ģ. Make sure your applications are completely closed.Ģ. To access Plus features, you will need to purchase RealPlayer 18 Plus or subscribe to RealTimes Premium.ġ. Customers running Windows 7 or higher can install the current version, RealPlayer 18. NOTE: RealPlayer 16 and RealPlayer Cloud are no longer available for download and cannot be reinstalled. When your paid time is up, your subscription will not be renewed no further charges will be processed once you cancel.How do I completely remove RealPlayer (RealTimes) from my PC, then reinstall it? You will maintain the same level of access for the duration of the time you have already paid for (the rest of the month or the rest of the year). Rest assured that we do not share your personal information or content with anyone, as per our privacy policy. If you want to deactivate your account and remove your content, click the Delete Account link next to Account Information on your My Account page.įor paid users, canceling a subscription stops further charges to your credit card or other payment method also, at the end of your paid subscription, your Cloud storage space will be removed (or in some cases reduced to 1 GB). If you have a paid subscription, you must first cancel it and wait for the paid term to expire before you can deactivate your account. Currently, account deactivation is only available to free RealTimes users that do not have a purchase history with RealNetworks. If you signed up for a paid plan on your Android, the order was processed through Google Play and you will need to cancel it through Google Play by following these instructions: What is the difference between "cancel" and "delete"?ĭeactivation deletes your account and all associated content. You can cancel a recurring charge for an active, paid RealTimes account by following these instructions: If you signed up for a paid plan on your iPhone or iPad, or purchased the $2.99 app for your Mac, the order was processed through iTunes. If you do not see this button, then it's likely that you either have a free account (so there is nothing to cancel), or you subscribed via Google Play or the Apple App Store (iTunes). If you signed up for a paid RealTimes plan on your PC, access your account at, click Plans, and then click the grey Cancel Service in the bottom left corner of the screen (as indicated by the red arrow in this screenshot). How you cancel your subscription depends on which device you used to subscribe: How do I cancel my paid RealTimes subscription? ![]()
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